🟣 Frequently Asked Questions
🔹 What is the typical lead time for equipment orders?
Most standard laser equipment orders are processed and ready for shipment within 7-15 business days after payment confirmation.
🔹 Does the equipment come with a warranty?
Yes, all our machines are covered by a comprehensive warranty, covering main components and technical support services.
🔹 Do you provide training for the operators?
We provide detailed user manuals and video tutorials to ensure operators can effectively and safely use the equipment.
🔹 Can you customize the machine branding?
Yes, we offer OEM and ODM services to help tailor the equipment appearance and software to your specific brand requirements.
🔹 How is the equipment packaged for international shipping?
All units are securely packed in high-quality wooden cases or reinforced flight cases to prevent damage during long-distance transit.