Frequently Asked Questions
What materials can this laser machine process?
This equipment is versatile and designed to process a wide range of materials, including acrylic, wood, leather, cloth, and various non-metallic materials. Please check specific technical parameters for cutting thickness capabilities.
How do I maintain the laser tube?
Regular maintenance is crucial. Ensure the cooling water system is clean and functioning properly, avoid extreme ambient temperatures, and follow the power usage guidelines to extend the lifespan of the laser tube.
Is the machine compatible with common design software?
Yes, our machines are compatible with industry-standard design software such as AutoCAD, CorelDRAW, and Adobe Illustrator, ensuring a seamless workflow from design to production.
What safety precautions should I take?
Always ensure the machine is properly grounded, maintain adequate ventilation in the operating area, wear appropriate laser safety goggles, and never leave the machine unattended while in operation.
How often should I clean the lens?
It is recommended to inspect the focus lens and mirrors daily. Clean them with specialized lens cleaning solution and soft lens paper whenever dust or residue is visible to ensure optimal cutting quality.
What kind of after-sales support is provided?
We provide comprehensive technical support, including remote troubleshooting, operating manuals, and detailed video tutorials to assist with installation and common operational queries.